Council launches customer service survey
From the time that the Garden State Council was founded, customer service has been front and center as a priority for the council’s leadership. It is important that leaders and parents have the opportunity to let the council know how it’s doing, and provide suggestions for improvement.
To support this effort, the council has launched an ongoing Customer Service Feedback survey. This survey may be found at http://www.gardenstatescouting.org/survey. The council staff have placed links to the survey in their e-mail signatures, and there are posters up at each service center offering opportunities to participate.
Any time you have a customer service experience, positive or negative, let the council know how it’s doing. All responses go directly to senior management, and provide an opportunity to improve the council services or emphasize areas that are performing well.
Responses to the survey are confidential, and volunteers and parents should feel empowered to complete them as often as they would like.
If you have any questions on the survey, or are experiencing difficulty, please e-mail email@example.com.